数字化能力、供应链韧性与企业运营绩效:战略匹配的调节效应
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Digital Capabilities, Supply Chain Resilience, and Operational Performance: Moderating Role of Strategic Matching
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    摘要:

    在数字经济与VUCA(易变性、不确定性、复杂性和模糊性)时代背景下,数字化赋能运营管理已成为制造企业稳健运营与高效发展的重要策略,但学界关于数字化能力能否以及如何提升企业运营绩效的研究尚有不足。基于动态能力理论,运用中国制造企业的问卷调查数据,实证分析数字化能力对企业运营绩效的影响机制及其边界条件。结果表明:数字化能力(智能能力、连接能力和分析能力)对企业运营绩效产生积极影响;供应链韧性在数字化能力与企业运营绩效之间发挥部分中介作用;战略匹配正向调节连接能力、分析能力对供应链韧性的影响,但对智能能力与供应链韧性之间的调节效应不显著。研究结论对数字化背景下有效提升企业运营绩效具有重要实践启示。

    Abstract:

    In the context of the digital economy and VUCA (volatility,uncertainty,complexity,ambiguity)era, digitally empowering operations management has become an important strategy for manufacturing enterprises to operate steadily and develop efficiently, but there is still insufficient research in academia on whether and how digital capabilities (DC) can improve enterprise operational performance (OP). Based on the theory of dynamic capabilities, questionnaire survey data from manufacturing enterprises in China was used to empirically analyze the influence mechanism and boundary conditions of DC on OP. The results indicate that DC (intelligence capability, connectivity capability and analysis capability) have a positive impact on OP, supply chain resilience (SCR) partially mediates the relationship between DC and OP. Strategic matching positively moderates the impact of connectivity capability and analytical capability on SCR, but has no significant moderating effect on the relationship between intelligence capability and SCR. These results can provide important practical implications for effectively promoting enterprise OP under the digital context.

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曹勇,肖丽,冯景鸿.数字化能力、供应链韧性与企业运营绩效:战略匹配的调节效应[J].科技与产业,2025,25(09):219-226

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  • 在线发布日期: 2025-05-20
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