面向智慧物业大脑的城市社区健康度评价体系——以上海为例
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Evaluation System of Urban Community Healthiness for Smart Property Brain: A Case Study of Shanghai
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    随着城市数字化转型的加速,智慧物业在社区治理中的作用日益突出。上海作为智慧物业的先行者,正通过数字化手段提升社区健康度评价体系。然而,现有体系在适应性、精确性、公平性和深度分析方面存在挑战,亟待优化。基于现有评价体系存在的问题,提出优化对策:构建灵活、个性化的评价标准,适应不同社区类型,确保评价全面准确;采用针对性评估方法,关注居民主观体验和满意度,实现评分与实际感受一致,提升公平性和可比性;强化数据分析和挖掘能力,为基层社区治理提供新动能。通过优化上海的评价体系,可以为其他城市提供借鉴,推动社区治理数字化,提升居民生活质量,实现社会可持续发展。

    Abstract:

    With urban digital transformation accelerating, the role of smart property management in community governance becomes increasingly prominent. As a pioneer in smart property management, Shanghai is enhancing the community health evaluation system through digital means. However, the current system faces challenges in adaptability, accuracy, fairness, and deep analysis, requiring urgent optimization. This study analyzed the issues in the existing evaluation system and proposed optimization strategies. Flexible and personalized evaluation standards should be constructed to suit different community types, ensuring comprehensive and accurate assessments. Targeted evaluation methods should be adopted, focusing on residents' subjective experiences and satisfaction to align scores with actual perceptions, thus improving fairness and comparability. Data analysis and mining capabilities should be strengthened to inject new impetus into grassroots community governance. By optimizing Shanghai's evaluation system, other cities are provided with a reference to advance the digitalization of community governance, enhance residents' quality of life, and achieve sustainable social development.

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王家宝,梁彪,于晓宇.面向智慧物业大脑的城市社区健康度评价体系——以上海为例[J].科技与产业,2025,25(01):325-332

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  • 在线发布日期: 2025-01-23
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