基于电商评论文本情感分析的新疆鲜杏市场口碑分析
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Market Word-of-mouth for Xinjiang Fresh Apricots Based on Sentiment Analysis of E-commerce Reviews
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    摘要:

    电商渠道是新疆鲜杏拓展市场销售、提高效益的重要途径,而基于电商评论文本分析的市场口碑评价能为促进新疆鲜杏电商产业发展提供重要的市场反馈信息。首先获取电商平台新疆鲜杏的消费者评论,并进行预处理;随后对评论文本进行深入分析和挖掘,包括判定评论语料情感倾向、基于LDA(隐含狄利克雷分布)主题模型的评论主题提取、基于依存句法分析和情感计算的消费者口碑定量评价。研究表明,消费者对新疆鲜杏的评价以积极情感为主,提取的3个核心主题包括果实品质、物流速度和产品价格,消费者最关注的产品属性是果实口感和物流速度,对果实感官品质满意度最高,对物流基本满意,对价格满意度最低。根据研究结果,为鲜杏电商产业提出发展建议。

    Abstract:

    E-commerce channels are a crucial means for Xinjiang fresh apricots to expand market sales and improve efficiency. Analyzing market reputation based on E-commerce review texts can provide valuable market feedback for promoting the development of the Xinjiang fresh apricot E-commerce industry. Consumer reviews of Xinjiang fresh apricots from e-commerce platforms were collected and preprocessed. Subsequently, an in-depth analysis and mining of the review texts were conducted, including determining the sentiment orientation of the review corpus, extracting review themes based on the LDA (latent Dirichlet allocation )topic model, and quantitatively evaluating consumer reputation based on dependency syntax analysis and sentiment calculation. The study shows that consumer reviews of Xinjiang fresh apricots are predominantly positive. The three core themes extracted are fruit quality, logistics speed, and product price. Consumers are most concerned with the attributes of fruit taste and logistics speed, with the highest satisfaction in fruit sensory quality, general satisfaction with logistics, and the lowest satisfaction with price. Based on the research results, development suggestions were proposed for the fresh apricot e-commerce industry.

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王思文,张效瑜,谢辉,李子涵,冯建英.基于电商评论文本情感分析的新疆鲜杏市场口碑分析[J].科技与产业,2025,25(01):143-149

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  • 在线发布日期: 2025-01-23
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