With the promotion of the reform of government functions, the optimization of a single item has been unable to meet the diversified needs of the citizens. Therefore, Guizhou Province actively carried out the reform of government services to facilitate the people, and launched the “integrated package service” government service model. Based on the theory of holistic governance, the main practice of “integrated package service" is introduced. From the three-dimensional framework of "concept-organization-technology”, three dilemmas are discussed : the limitation of collaborative thinking in government innovation, the healing of cracks in organizational boundaries and the technical barriers to government data. Finally, three optimized paths are put forward: taking the needs of citizens as the guide, establishing cooperation and trust mechanism, and strengthening government information sharing and data integration.