Abstract:The e-CNY is still in the pilot application stage, and in order to improve the e-CNY and promote the national popularization and application of the e-CNY. By analyzing the consumer public's feelings about the user experience of e-CNY, the text of comments about e-CNY on the Weibo platform was collected, and after data screening and processing, the RobertaWE-LDA-SAPUE model was used for topic classification and sentiment analysis. The results of the study show that, based on the statistical analysis of the results of the thematic sentiment analysis, the existing deficiencies and pain points of the e-CNY pilot were identified. It puts forward specific strategy suggestions from 3 aspects, namely application scenarios, digital currency platforms, and preferential activities, which provides a reference basis for the relevant departments to promote the national application of e-CNY, and provides new ideas and technical methods for the study of e-CNY.