管理者情商对工作绩效影响的研究综述及思考
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Review and Reflection on the Impact of Managers' Emotional Intelligence on Job Performance
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    摘要:

    情商是近年热点话题,尤其在企业管理中的重要性日趋突显,其定义在经济社会发展中不断丰富,衍生出Salovey和Mayer、Goleman、Bar-On三大主流模型。情商与管理者工作绩效息息相关,具体表现在激励自我与他人,充分激发潜力、调动积极性与创造性,提高工作效能;多措并举打造积极向上的企业文化,增强团队凝聚力以提高团队绩效;在组织变革中,有效降低阻力、争取最大支持,从而达成组织目标。因此,管理者应重视并培养提高情商以提升工作绩效。

    Abstract:

    Emotional intelligence(EI) is a hot topic in recent years, especially in the field of business management. The definition of EI is enriched by the economic and social development. The models of Salovey & Mayer, Goleman, and Bar-On are the most popular to test trainees’ EI. It is positively related to the work performance of managers. Firstly, it has good impacts on motivating oneself and others by stimulating their potential abilities and using of their enthusiasm and creativity to improve work efficiency. Secondly, managers can enhance team cohesiveness by creating a positive corporate culture in order to improve team performance. Thirdly, in the process of organizational change, managers can effectively reduce the resistance and obtain maximum support from the employees to achieve organizational goals. Therefore, managers should pay attention to the importance of EI and develop EI competences to improve work performance to cope with the complicated business environment and the fierce competition.

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寇晓红.管理者情商对工作绩效影响的研究综述及思考[J].科技与产业,2023,23(11):60-65

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  • 在线发布日期: 2023-07-11
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