互联网保险销售平台投保人风险认知研究
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Research on Risk Cognition of Policy Holders in Internet Insurance Sales Platform
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    摘要:

    近年智能化保险科技广泛运用在互联网保险销售平台上,各家平台利用大数据来辨识客户,但是效果有限。部分平台并未落实认识你的客户任务(KYC),显示出监管体系效率有待提升。先进国家或地区已经开始要求金融业者要做到警示消费者谨慎购买保险的原则,然而目前的智能保险科技互联网平台并无法取得消费者谨慎程度的个性化数据,因此互联网保险平台的智能化个性销售还是着力在场景营销。在场景营销的引诱下,消费者普遍认为保险产品相对复杂,而且贪求方便的消费者具有风险容忍度相对较小,购买习惯较不谨慎,投资经验日数较短的特征,建议政府在监管沙箱制度设计深度学习测试机制,以便准确完成认识你的客户任务。

    Abstract:

    In recent years, intelligent insurance technology has been widely used in Internet insurance sales platforms. Each platform uses big data to identify customers, but the effect is limited. Some platforms have not implemented the KYC, which shows that the efficiency of the regulatory system needs to be improved. Advanced countries or regions have begun to require financial industry to warn consumers to buy insurance cautiously. However, the current intelligent insurance technology Internet platform can not obtain the personalized data of consumers' prudence. Therefore, the intelligent personalized sales of Internet insurance platform still focuses on scene marketing. Under the temptation of scenario marketing, consumers generally think that insurance products are relatively complex, and consumers who are greedy for convenience have the characteristics of relatively small risk tolerance, less cautious purchasing habits and short investment experience days. It is suggested that the government should design a deep learning test mechanism in the supervision sandbox system, so as to accurately complete the task of understanding your customers.

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周林毅.互联网保险销售平台投保人风险认知研究[J].科技与产业,2020,20(12):20-26

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  • 在线发布日期: 2021-01-03
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