At present, new energy car-sharing in domestic is growing vigorously, especially develop fast in Chongqing, Beijing, Hangzhou, Shenzhen and other first-tier cities. No matter from the perspectives of country or society, companies, individuals, The basic development environment of new energy car-sharing has been existed, But there still appeared lots of resistances from all aspects in the process of operation. Considering the User-orientation of car-sharing, there exists a strong link between those resistances and user experiences, so operators have to face these problems. We get the user experience data by tracing investigation and combining the user interviews with expert advices to determine seven evaluation indexes. And through the Analytic Hierarchy Process (AHP), it is concluded that the indexes were weighted in the order as follows: Maneuverability:0.1238, Comfort:0.0619, Dynamic Performance:0.0427, Accessory:0.0167, Infrastructure:0.2871, APP:0.26, Business model:0.2078. Finally, development Suggestions of new energy car-sharing are put forward.