With the frontline service personnel and the customers they served of China National Convention Center as main survey object, using 259 effective survey results as samples, this paper empirically analyzed the correlation between authorized staff perception and staff service quality by canonical correlation analysis with SPSS20.0. The result shows: there is a positive correlation between authorized staff perception and staff service quality. The strength of the confidence in his ability to work and the autonomy and independence in his job more effectively affect customer evaluation for service quality of the employees. In the case of improvements on employee empowerment, employee's service quality will be improved, and highlight the service efficiency and reliability of these two aspects .Giving more rights to frontline service personnel would enhanced their perception of authorization, improve their self-confidence, establish a sense of responsibility and value, and improve working efficiency and work trustworthiness.